COLORADO SPRINGS
PROPERTY MANAGEMENT

Engineered for Success

ZERO EVICTIONS WITH PIONEER-APPROVED RESIDENTS

Since we Opened our Doors in 2009

Maintenance Guarantee Zero Evictions Pet Damage Results First Customer Service Tenant Retention
Pioneer Property Management Blue Logo

PIONEER PROPERTY MANAGEMENT

Established in Colorado in 2009, founder Richard Sturtevant has proudly built our team to offer award-winning property management services to homeowners and investors across Colorado’s Front Range. We are dedicated to providing exceptional services to both property owners and residents in the Colorado Springs area.

As a property owner, you can trust us to manage your properties with the utmost care and professionalism. Our team of experts will handle all aspects of property management. We understand that your properties are valuable assets, and we work hard to ensure that they are well-maintained and generate maximum returns for you.

For residents, we offer a wide range of high-quality rental properties. Our team is committed to providing a seamless rental experience, from the initial property search to move-in day and beyond. We pride ourselves on offering exceptional customer service, and we are always available to answer any questions or concerns you may have.
  • We believe that open communication and transparency are essential to building strong relationships with our clients and residents.
  • Pioneer has guided hundreds of satisfied clients to well-maintained and cash-flowing investments with our unique proactive approach to property management.
  • Pioneer has crafted our services to grant clients true peace of mind by putting the passive back into passive income.

EXPERIENCE YOU CAN TRUST

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PROPERTY EVALUATION

PPM will perform a comprehensive evaluation of your property utilizing our vast industry experience to provide perceptive recommendations to optimize income while appealing to the most qualified residents (The only ones we want!). PPM’s analysis of your property is the first step towards maximizing the return on your investment.
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PROPERTY ADVERTISING

Utilizing professional photography and video, we craft comprehensive listings and employ robust marketing strategies to maximize visibility for your property. Through cross-platform promotion, we promptly address all inquiries from potential tenants who discover our esteemed services online.
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ONLINE SYNDICATION

We employ optimization software to distribute your listing across numerous rental platforms. This approach ensures maximum exposure and activity for your property. As the rental industry has evolved it’s become clear that tenants prefer and utilize the internet for their home search. Comparison shopping is facilitated online for tenants and industry knowledge is key to allow our listings to rise to the top.
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THE TENANT VARIABLE

To own an investment property is to own a small business. In this business the tenant is the ONLY customer, the tenant is therefore the sole source of income and put simply can ‘make or break’ the business. With this in mind, extreme diligence must be dedicated to the process of finding and vetting quality tenants. With many years of experience, PPM has refined our service offerings to appeal to the best tenants. When a tenant applies to lease a PPM property we employ our propitiatory screening process to make sure ‘they are who they say they are’. This is a painstaking task that can never be compromised. Zero Evictions GuaranteePPM’s track record of Zero Evictions since we opened for business is validation for our efforts.
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RENTAL TOURS

Pioneer simplifies the showing process for potential tenants through our convenient online scheduling system. Our easy-to-use platform enables prospective tenants to schedule property viewings conveniently, while also allowing Pioneer to thoroughly prescreen and prequalify all interested parties prior to the tour.
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PROFESSIONAL RESPONSIBILITIES

The business of Property Management is Not for the Faint Of Heart. The Legal and Political environment surrounding and governing the industry is constantly changing and rarely simplifying. Responsibility to our clients for their most valuable investments and our residents’ for their family home requires careful attention to detail with the plethora of legal documents providing the guidelines for landlord/tenant law. Our team of licensed Agents in conjunction with multiple attorneys on retainer continuously maintains compliance to overcome challenges before they become problems.
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FIDUCIARY RESPONSIBILITY

PPM currently utilizes the industry leading accounting software for property management.

We feel that the client experience is paramount to our success and the interface our clients have should be second to none. The online owner portal provided allows quick and easy access to account details 24/7 including year end accounting at tax time.

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RESIDENT COMMUNICATION

To ensure a smooth experience, Pioneer manages all tenant communications exclusively. We’re committed to addressing every question, concern, and request at every stage, from pre-lease to post-lease. Cultivating strong tenant relationships is vital for maximizing your investment returns.
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PROPERTY WALK THRUS AND INSPECTIONS

Our team conducts comprehensive property condition reviews of all home systems. We provide recommendations to resolve any identified issues while confirming the property is rent-ready. This establishes a documented, legal record of the property’s condition and ensures adherence to lease requirements.
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PROPERTY MAINTENANCE

PPM employs trained maintenance technicians to ensure prompt and reliable service when needed. When applicable PPM maintains a support network of professionally skilled service providers who can provide trade specific solutions.

Residents are provided an online portal for maintenance requests as well as an after hours call service when needed. Troubleshooting is performed for all resident requests to avoid unnecessary charges whenever possible. PPM firmly holds residents accountable for their actions or inaction when applicable.

PPM Maintenance GUARANTEE:
Maintenance GuaranteeAll Jobs are completed right the first time, or will be resolved at no additional cost.

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SECURITY DEPOSITS

Pioneer collects, accounts and disburses all resident’s security deposits as specified by Statutory Colorado Law. The key to an uneventful Security Deposit disposition is the baseline property inspection prior to move-in. The property must be clean and in good functional condition when the tenant accepts it. Extensive photo documentation to prove prior condition is critical to navigate any security deposit disputes.

REST EASY KNOWING
WE’VE GOT YOU COVERED.

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MAINTENANCE GUARANTEE

Maintenance is one of the most important aspects in the management of your home. Streamlined and efficient maintenance services is what preserves the value and integrity of your asset, and what keeps residents satisfied and motivated to renew their leases. Thanks to our detailed, thorough, and in-depth maintenance services, Pioneer guarantees that maintenance performed on your home will be completed correctly the first time, or it will be fixed at NO additional cost to you.

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ZERO EVICTIONS

Pioneer has a philosophy that evictions can and should be avoided. We have a 10+ year history of zero evictions and now provide this zero eviction guarantee to all of our clients. We process all resident screening in-house and take proactive measures when trouble arises. If eviction of a PPM approved resident is necessary, we will cover up to $1500 in court costs and waive the next leasing fee!

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PET DAMAGE PROTECTION

With approximately 80% of residents having pets in Colorado, “No Pet” policies can severely limit the number of qualified renters for your home. To help alleviate concerns over potential pet damage, Pioneer guarantees your property will not be damaged by any animal we approve. Our process includes screening each pet, charging the resident a reasonable fee, and a guarantee that PPM will pay up to $1,000 in damages exceeding the security deposit

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RESIDENT RETENTION

We understand the importance of keeping residents in your home and the increased financial strain that can occur when a lease is broken early. When Pioneer places a resident in your property, we guarantee they will complete the full term of their lease or we will re-lease the property at no additional charge to you.

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RESULTS FIRST GUARANTEE

Simply put, we do not get paid until you get paid. Pioneer firmly believes that one of the biggest values we provide to home owners is the promise of peace of mind. To ensure we can deliver on that promise, Pioneer will take care of all the hard work on the front end to deliver results before ever asking you for a cent.

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CUSTOMER SERVICE GUARANTEE

Every company claims to put the client first, but Pioneer backs it with a Guarantee. If at any time you are unhappy or dissatisfied with our level of service, you can cancel your management agreement without any termination or penalty fees.

It’s Personal! Our success has been built one satisfied client at a time. Read our reviews or request a list of references and you’ll understand why Pioneer is the trusted choice for property management in Colorado Springs, Colorado.

Excellent
Based on 68 reviews
Check Mark Spas
Check Mark Spas
2024-05-28
Working with Kristen at Pioneer Property Management has been an absolute pleasure. Her attention to detail and professionalism have exceeded my expectations. Easy to talk to and very knowledgeable.
Beverly Jean-Baptiste
Beverly Jean-Baptiste
2024-05-01
I especially appreciate their quick response and that concerns get addressed promptly.
Carole Bolchen
Carole Bolchen
2024-04-29
I cannot express enough how pleased I am with the outstanding service provided by Pioneer. I highly recommend them to anyone in need of a reliable and trustworthy property manager. Five stars without hesitation!
Georgia Marvin
Georgia Marvin
2024-03-14
I highly recommend this company. Working with Kristen in Colorado Springs has been a wonderful experience.
David Adame
David Adame
2024-03-04
Kristen was great to work with, highly recommended!
Tony Semadeni
Tony Semadeni
2024-01-24
Pioneer Property Management is Top Notch! and I Highly Recommend them! Kristen Franzen goes above and beyond for her clients & Preferred Partners! If you're in need of a Property Management Company, give Kristen a call today!
Jordan Porter
Jordan Porter
2023-12-20
KRISTEN IS THE BEST! She has made our renting process so smooth and I am very thankful for her!
Zoya Zakharova
Zoya Zakharova
2023-11-29
I worked with Kristen,and she is an amazing person and high quality manager.Highly recommend
Michelle Kobayashi
Michelle Kobayashi
2023-11-29
Kristen is AMAZING! My stress level related to managing my own properties has been reduced to close to zero. I only wish I would have hired her a few years ago...
Google 5 Star Ratings

AREAS WE SERVE

Colorado Springs

Palmer Lake

Monument
Larkspur
Gleneagle

Castle Rock

Black Forest

Fountain

Old Colorado City

Manitou Springs